Mintzberg has propounded various roles that a manager has to fulfil. These roles were published in his book 'Mintzberg on Management: Inside our strange world of organisations" in the year 1990. The 10 roles of a manager are enlisted below.
Inter-personal Role:
Inter-personal roles are that roles that deal with human, such as making networks i.e. leadership and emissions and inspiring the people i.e. figurehead.
These are as follows
Figurehead: This role aims at inspiring workers in the organisation and make them feel connected with the organisation and each other. The manager plays the role of a person who is available to help the workers and support them.
Leader: The manager leads his team with constant motivation and support and focuses on achieving organisational objectives. This role includes guiding the workers about their work and how they can accomplish set targets. The leader then rewards the worker for fulfilling the task.
Liaison: Here, the manager communicates with a variety of people both inside and outside the institution. This role is based on the communication skills of the manager. This role is significant as it enhances the smooth functioning of the firm.
Informational Roles:
Informational roles deal with collecting information, analysing and then sharing with the teammates, As a monitor, the manager serves as a nerve centre, as a disseminator, he transfer the collected information to other employees. As a spokesperson, he transmits the information to the individuals outside the organisation, such as experts, stakeholders etc.
These are as follows
Monitor: This is the key role as the prime job of a manager is to monitor the situation. He administers as well as monitors the changes occurring in the environment and preparing well in advance. He also responds quickly to the changes.
Disseminator: This role enables the manager in sharing knowledge and information with the team. Dissemination is the process and gathering information from external as well as internal sources and disseminating relevant information with the teammates. Hence, it is a part of the informational role.
Spokesperson: The manager plays the role of a representative of his team. The manager speaks about the achievement of the team or the problems faced by it. If the manager is not a good spokesperson, then the outsiders will not be able to learn about the accomplishment of the team.
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